The most important skill to having great relationships at home, work and play is communication. The steps to communication can be explained by thinking about how a phone works. The phone itself
1. hears the sounds through the microphone,
2. translates them into an electronic form,
3. sends the message to the receiving phone, which then
4. receives incoming sounds in an electronic form,
5. translates it and
6. projects it from the speaker.
Learning from that experience we can see that if there is a problem with knowing what we want to say, and how we say it, the other person cannot hear our intended message. The time and place we deliver the message affects the way it is received. In order for us to hear someone else's message, we must pay attention to what they say and how they say it. Then we need to make sure that what we heard is what they were trying to say. Got it?
1. hears the sounds through the microphone,
2. translates them into an electronic form,
3. sends the message to the receiving phone, which then
4. receives incoming sounds in an electronic form,
5. translates it and
6. projects it from the speaker.
Learning from that experience we can see that if there is a problem with knowing what we want to say, and how we say it, the other person cannot hear our intended message. The time and place we deliver the message affects the way it is received. In order for us to hear someone else's message, we must pay attention to what they say and how they say it. Then we need to make sure that what we heard is what they were trying to say. Got it?
There are many things that can go wrong when you talk with someone. You could say something other than what you mean, or say it in a way you don’t mean. The other person could misunderstand you. You may react to your past experience with them or other people, rather than to what is happening now.
Good communication takes practice. It changes relationships for the better, guaranteed!
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